This method allows you to retrieve customers details by email address.

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Important

This method cannot retrieve customers' information from other airlines.

Request parameters

ParameterTypeDescription
CustomersElement*The following elements are within which represents a within
emailE-mail*The customer email
passwordtextThe password

❗️
  • Mandatory parameters

Response

This method will respond with a list of customers, including personal details and additional information.

ParameterTypeDescription
custidNumberCustomer ID
emailE-mailCustomer E-mail
nameStringFirst and last name of the customer
phoneNumberPhone number of the customer
passportNumberCustomer passport number
ffnumberNumberCustomer frequent flyer number
fflevelStringCustomer frequent flyer level name
ffcategoryElementCustomer frequent flyer category Points
statusNumberAmount of Status Points
bonusNumberAmount of Bonus Points
awardNumberAmount of Award Points
dobDateYYYY/MM/DD date of customer birth date
cityStringCity of the customer
zipcodeNumberCustomer zip code
companyStringCompany of the customer (if applicable)
vatNumberNumberVAT of the customer (if applicable)
totalDepositElementCustomer Total Deposit details per Currency
rtnameStringDeposit Currency name
rtsymbolStringDeposit Currency symbol
rtdecimalsNumberDeposit Currency decimals
rtconvertNumberDeposit Currency Conversion Rate
rtidNumberDeposit Currency ID
dpcurrencyamountNumberTotal amount of Deposit with the mentioned currency
depositTransactionsHistoryElementCustomer Deposit Transactions History
dpamountNumberDeposit Amount: in case of payment, display negative amount. In case of adding Amount, display positive Amount.
rtnameStringDeposit Currency name
pnrrefNumberPNR number of the adding or using refund
pnrcreateddateDatePNR creation date
tripsElementThe list Customer PNRs
pnrrefNumberCustomer PNR number
statusStringConfirmed/Pending/Cancelled
createddateDatePNR creation date
dstfromnameStringFrom destination name
dstfromcodeStringFrom destination code
dsttonameStringTo destination name
dsttocodeStringTo destination code
departuredateDateDeparture date
arrivaldateDateArrival date

Optional error messages:
One of the fields is incorrect
No {field name} defined on segment {i}
mandatory fields missing: {fields name}
Unexpected error, please try again later
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